Privacy Policy
Last updated: May 22, 2026
Apex Reserve Study ("we," "us," or "our") operates the website apexreservestudy.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Information You Provide
When you fill out our contact or quote request form, we may collect:
- Name and job title
- Email address
- Phone number
- Association or property management company name
- Property details (address, unit count, property type)
- Any additional information you choose to provide in the message field
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address and approximate geographic location
- Browser type and version
- Device type and operating system
- Pages visited, time spent on pages, and referring URL
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
- Respond to your quote requests and inquiries
- Provide reserve study services you've requested
- Send follow-up communications related to your inquiry
- Improve our website and services
- Analyze website traffic and usage patterns
- Comply with legal obligations
Third-Party Services
We use the following third-party services that may collect information:
- Google Analytics (GA4) — for website traffic analysis
- Google Ads — for advertising and conversion tracking
- Netlify — for website hosting and form submissions
Each of these services has its own privacy policy governing the use of your information.
Cookies
Our website uses cookies and similar technologies to enhance your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of certain website features.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, provide our services, or as required by law. Form submissions are retained for the duration of our business relationship and a reasonable period thereafter.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Request a copy of your data in a portable format
California Residents (CCPA/CPRA)
California residents have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale or sharing of personal information. We do not sell your personal information.
Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the website after changes are posted constitutes your acceptance of the revised policy.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:
Apex Reserve Study
4645 Van Nuys Blvd. #201
Sherman Oaks, CA 91403
Phone: (818) 806-7885